Acceptable Use Policy

Like any other company, Solid Hosting must have its own Acceptable Use Policy ("AUP") so that everything is clearly defined and stated before you embark on your journey with us. All users must Agree with this AUP before any service is set-up, thus why you must read and agree to it here in the middle of the ordering process. Completion of this order constitutes acceptance and agreement with the AUP. Unlike other companies, we will try to keep this AUP short and readable.

One thing that must be stated early: All payments to Solid Hosting are non-refundable.

We support freedom of speech and transmission as long as the contents are legal. We will pursue any claims brought to our attention for illegal content (Including but not limited to Piracy, illegal mp3s, child-pornography, etc.). Any content we deem inappropriate might be reason for account suspension or cancellation without prior notice. When possible, we will try and give advance notice.

You may not use your dedicated server to publish material, which Solid Hosting determines, at its sole discretion, to be unlawful, indecent or objectionable. For purposes of this policy, "material" refers to all forms of communications including narrative descriptions, graphics (including photographs, illustrations, images, drawings, logos), executable programs, video recordings, and audio recordings. Solid Hosting does not consider copyrighted, and legal (within the U.S.) adult material to be unlawful, indecent or objectionable.

As a member of our network community, you must use your Internet access responsibly. If you have any questions regarding this policy, please contact us at

Solid Hosting reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.

Harassment: Use of the Solid Hosting service to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another.

Fraudulent activity: Use of Solid Hosting service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as "pyramid schemes," "ponzi schemes," and "chain letters."

Copyrighted Material: Use of Solid Hosting service to link to or distribute copyrighted material.

SPAM: Use of the Solid Hosting service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violations of this type will result in the immediate suspension of the offending Solid Hosting account pending verification of its origination.

Unauthorized Access.

1. Use of Solid Hosting servers to access or attempt to access other's accounts, or to penetrate or even attempt to penetrate security measures of our own, or other entity, is absolutely prohibited. This would also be grounds for immediate suspension or termination.

2. Third Party Accountability: Solid Hosting subscribers will be held responsible and accountable for any activity by third parties, using their account that violates guidelines created within the Acceptable Use Policy.

Remote Reboots.

1. Use of the remote reboot ports is included as a feature in all of our servers. However, its use is carefully preceded by a warning which explains the potential dangers of using it incorrectly. Ignoring this warning is against our acceptable use and could cause your server to be canceled. Using your remote reboot function on a live server or using it repeatedly within a short period of time will immediately void any potential hardware replacement needed to get your server back online and will result in the deactivation of this feature for that server.

2. Your password provides access to your account. It is your responsibility to keep your password secure. Sharing your password and account access with unauthorized users is prohibited. You should take care to prevent others from using your account since you will be held responsible for such use.

Reporting Violations of Solid Hosting AUP.

1. Solid Hosting requests that anyone who believes that there is a violation of this AUP direct the information to the Abuse Department at

Revisions To This Acceptable Use Policy.

1. Solid Hosting reserves the right to revise, amend, or modify this AUP, our TOS (Terms of Service) and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with our TOS (Terms of Service).

Resource Usage.

1. You agree to not use excessive amounts of resources. Any violations may result in us taking corrective action in order maintain server stability by terminating any processes, disabling and/or suspending your account.

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